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Managing for Quality and Performance Excellence (with Student Web) by James R. Evans pdf
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Managing for Quality and Performance Excellence by James R. Evans is a comprehensive text that focuses on the principles and practices of quality management and performance improvement. The book covers topics such as total quality management, Six Sigma, lean management, and continuous improvement, providing students with a solid foundation in these areas. It also emphasizes the importance of leadership and organizational culture in driving quality and performance excellence. The inclusion of a Student Web platform enhances the learning experience by providing additional resources, case studies, and interactive tools for students to apply the concepts learned in the book. Overall, Managing for Quality and Performance Excellence is a valuable resource for students and professionals seeking to understand and implement effective quality management practices in organizations.
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